Refund policy

We carefully inspect every item before shipment, but if you experience an issue with your order, please contact us at info@merrybath.com within 30 days of purchase with your name, order number, and reason for return.

• Returns must be authorized in advance before sending any items back. No exchanges.
• Merchandise that has been used, opened, altered, with or broken missing seal will not be accepted for return or exchange. Personal care items are non-returnable for hygiene and safety reasons.
• Scent preference is subjective, and we understand it can be difficult to choose a fragrance online. If you wish to return a product due to personal preference, return shipping costs will be the customer’s responsibility.
• Shipping fees are nonrefundable unless we made a mistake with your order (such as sending the wrong item or a defective product). 

Ingredients are listed on most product pages to help you make informed decisions. If you have any questions about a product, please reach out to us at info@merrybath.com before purchasing. Please note: We cannot accept returns or issue refunds due to allergic reactions or sensitivities. Since everyone’s skin is different, we encourage you to carefully review the ingredient list and contact us with any concerns prior to ordering.

We are here to help and want you to feel confident in your choices. Thank you for your understanding and support!