We carefully inspect every item before shipment, but if you experience an issue with your order, please contact us at info@merrybath.com within 30 days of purchase with your name, order number, and reason for return.
- Returns must be authorized in advance before sending any items back.
- Merchandise that has been used or altered cannot be accepted for return or exchange. Personal care items are non-returnable for hygiene and safety reasons.
- Scent preference is subjective, and we understand it can be difficult to choose a fragrance online. If you wish to return a product due to personal preference, return shipping costs will be the customer’s responsibility.
- Shipping fees are nonrefundable unless we made a mistake with your order (such as sending the wrong item or a defective product).
Ingredients are listed on most product pages to help you make informed decisions. If you have any questions about a product, please reach out to us at info@merrybath.com before purchasing.
We are here to help and want you to feel confident in your choices. Thank you for your understanding and support!