We diligently inspect every item before shipment, however if you find a problem with your order, please contact us at info@merrybath.com within 7 days of your purchase, along with your name, order number, and reason for return.

Merchandise that has been used or altered will not be accepted for return or exchange.  All returns must be authorized in advance.

Shipping fees are nonrefundable, unless we made a mistake with the order.